Fendsy for D2C
For Indian D2C founders
A customer is more than their last order.
When site visits, forms, and messages sit apart, every campaign starts from guesswork. Connect Shopify for confirmed orders or install Fendsy on another storefront to start with onsite signals.
Meet the customer in the moment.
Forms and messages can turn interest on your site into a relationship you can continue.
Your auto replies
Counts reflect the recent activity returned by Instagram automation history.
LeadActive
@apatiteai · Contains StrategyTrigger wordConversation flow
ResponseHello, thank you for reaching out.
2 primary messages · Email + SMSRecent triggers3
Replies sent3
- Shopify
- Meta Ads
What connects
- Shopify orders when connected
- Customer consent and Site activity
- Campaigns, forms, and journeys
Connect the moments that shape a purchase.
From problem to progress
A sale should teach you what to do next.
Fendsy for D2C
Meet intent onsite
Show a form or start a website conversation where a customer needs more information or a reason to stay.See how it works→Fendsy for D2C
Send for the moment
Build a campaign or journey from customer signals, with consent and sending readiness checked before action.See how it works→Customer analyticsExample data
See where customers drop off
Journeys that respond
Use behavior, waits, and eligibility checks to choose the next step.
New customer questionA sizing question arrived
Conversations in context
Bring a new question into the shared inbox with customer history beside it.
One connected relationship
Keep customer context close across forms, email, and conversations.
Connected where work happens
Connect the channels your customers use.
Start with your store, then connect social conversations when the account and permissions are ready.Native commerce syncShopifyProducts, customers, confirmed orders
Account connectionInstagramComments, messages, reply rules, and team follow-up.
Account connectionWhatsAppBusiness numbers, templates, conversations, and flows.
Read-only connectionMeta AdsAd accounts, campaigns, insights, and reporting freshness.
Site scriptFendsy SiteForms and onsite activity
One Site. More ways to start.
Your site, connected.
One script for forms and permitted onsite activity. Shopify adds native commerce sync.
See the install pathSite scriptWooCommerceSite script for onsite activity
Site scriptWordPressSite script in custom code
Site scriptWebflowSite script in custom code
Site scriptWixSite script where code is allowed
Site scriptFramerSite-wide custom code
Site scriptSquarespaceSite-wide code injection
Site scriptCustom websiteAdd to your template
Site scripts add onsite features. Catalog and order sync need a native connection. Custom code access varies by platform.
A practical first step
Your first connected customer path.
Build from facts you can verify, then expand beyond the first channel.Fendsy for D2C
Know what happened before the next message.
Connect store facts with the moments that show intent.
Common questions
D2C marketing, explained.
How does Fendsy help an Indian D2C brand market to customers?
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It connects customer context, forms, email, and journeys. Shopify can add confirmed orders when connected; another storefront can start with the Site script.
Can WooCommerce or another storefront use Fendsy?
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Yes, if the platform allows custom code, the Fendsy Site script can add forms and permitted onsite activity. It does not sync catalog or orders by itself.
Will a product click count as D2C revenue?
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No. Website activity shows interest. Revenue needs a trusted order source, such as a connected Shopify store.
Do I need email, Instagram, and WhatsApp on day one?
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No. Start with a ready Site or store and one permitted channel. Add others when accounts, provider access, and consent are ready.
Make the next move
Grow the relationship after the first sale.
Give every message the context of what your customer did and what they agreed to receive.