Socials / 01
Instagram and Facebook
Run social work from one place.
See connected media, comments, conversations, and insights together.
What comes together
Accounts, content, replies, and performance
Your social accounts deserve more than separate tabs.Browse Instagram media and Facebook Page content
Follow comments and messages in one workflow
See source-specific insights when access is ready
From setup to outcome
How socials works in Fendsy.
Socials / 02
See the media.
Browse Instagram posts and Page content with clear source labels.Explore Instagram→Socials / 03
Stay close to replies.
Follow comments and messages in the shared workflow.Explore conversations→Socials / 04
Plan what comes next.
Use the content calendar when publishing access is ready.Read the docs→Socials / 05
Read the response.
Compare source-specific insights without mixing account metrics.Explore analytics→Customer analyticsExample data
See where customers drop off
Journeys that respond
Use behavior, waits, and eligibility checks to choose the next step.
New customer questionA sizing question arrived
Conversations in context
Bring a new question into the shared inbox with customer history beside it.
One connected relationship
Keep customer context close across forms, email, and conversations.
Connect the next step.
Instagram and Facebook
Start with socials.
Browse Instagram media and Facebook Page content
Common questions
Socials, explained.
Which social accounts can I connect to Fendsy?
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Fendsy supports eligible Instagram professional accounts and Facebook Pages. Available actions depend on the account connection and Meta permissions.
Can I see Instagram posts and Facebook Page content together?
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Yes. The social workspace can show connected media and Page content while keeping each item labelled by its source.
Can my team manage comments and messages from Fendsy?
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Connected conversations can enter a shared workflow. Reply and automation availability still depends on provider access and message eligibility.
Does Fendsy combine Instagram and Facebook insights into one number?
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No. Social reporting keeps each platform's source, definition, and data availability visible so unlike metrics are not presented as the same result.
When you are ready
Keep social work connected.
Start with one customer moment. Connect more signals and channels as your team grows.